Refund policy

At Night Bite, customer satisfaction is important to us. If you experience any issues with your order, please contact our support team and we will be happy to help.

Due to hygiene reasons, we can only accept returns for products that are unopened and unused.

If your item arrives damaged or faulty, or if you are unhappy with your purchase, please contact us at info@nightbiteuk.com with your order number and details of the issue, and our customer support team will assist you as quickly as possible.

Approved refunds will be processed back to your original payment method.

Please note:

  • Returned items must be unopened and unused
  • Customers may be responsible for return shipping costs
  • Shipping costs are non-refundable unless the item is faulty or incorrect

For any questions regarding your order, please contact:
info@nightbiteuk.com